YOUR ACCOUNT AND ORDER

Here you will find the answers to your questions and guidance on managing your online account. Whether you’re a new customer or a returning one, you’ll find help with logging in, tracking orders, choosing gift options, and updating your personal info. Everything is laid out simply to make your shopping experience smooth and enjoyable.

YOUR ACCOUNT AND ORDER

How do I create an account?

To create a customer account, simply go to the “My Account” section of our website. It will only take you a few minutes. If you create your account you can track your order, have all the information about your order history, and you will become a Loyalty Club member. You will be able to collect Loyalty Points and use them to pay for your purchases and save up to 15% for every order. More information about the Loyalty club you will find HERE.

What will I receive when I join the Smells Like Spells community?

Subscribing to our newsletter enables you to keep up to date with the brand’s latest news and developments. Of course, we don’t want to flood your inbox, and you can also unsubscribe at any time.

What do I do if I haven't received a confirmation e-mail for my order?

After validation and payment of your order, you will receive a confirmation e-mail. If this is not the case, please contact us and we will verify that your order has been processed.